Refunds & Cancellation

Last updated: 21 September 2026

Cancelling a subscription

You can cancel at any time. You keep access to paid features until the end of the period you have already paid for, and you will not be charged again.

• Subscribed on the website: sign in, open your subscription or billing settings, and choose Cancel.
• Subscribed in the Android app: open Google Play → your profile icon → Payments & subscriptions → Subscriptions → CuraPass → Cancel.

Cancelling a subscription does not delete your account or your information. To do that, see Delete your account.

Your 14-day right to cancel

If you are a consumer in the UK or EU, you can cancel a new subscription within 14 days of first buying it and get a full refund, even if you have used paid features. The 14 days apply to your first purchase only, not to renewals.

Other refunds

• Renewal payments are not normally refunded, but we will always refund where the law requires it, or where you were charged in error or could not use the service because of a fault on our side.
• If we make a change that significantly reduces what you have paid for, you can cancel and we will refund the unused part of your paid period.

How to ask for a refund

• Website purchases: email support@curapass.com from the address on your account and tell us the date of the payment. Approved refunds go back to the original payment method, normally within 5 to 10 working days.
• Google Play purchases: you can request a refund from Google Play within 48 hours of purchase. After that, contact us and we will help.